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Category: Featured in The Daily Record

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Featured in The Daily Record

I have been receiving messages from someone claiming to have photos of me from my webcam. They are requesting I pay a sum of money to them to stop them sharing the images publicly. I am so worried about this. What can I do?

Blackmail, Consumer Rights, Criminal, Featured in The Daily Record, Scams / March 21, 2022

It is good that you have reached out about this and remember that you are not alone when dealing with scammers. Blackmail scams are an attempt to force payment from someone by threatening to share information that they do not wish certain people, groups, or the public to know. Blackmailers usually contact their targets and …

I have been receiving messages from someone claiming to have photos of me from my webcam. They are requesting I pay a sum of money to them to stop them sharing the images publicly. I am so worried about this. What can I do? Read More »

I bought a car from a private individual and have received contact saying that there is outstanding finance on the vehicle. I am worried that the car may be taken away. Can you help?

Consumer Returns, Consumer Rights, Consumer Spending, Featured in The Daily Record, Finance, Vehicles / March 21, 2022

If you’ve bought a used car from a private seller, they should always have what is known as ‘legal title’, essentially meaning that the seller should have the legal right to sell the vehicle. If you have discovered that the car has outstanding finance attached to it, it is likely that it may have been …

I bought a car from a private individual and have received contact saying that there is outstanding finance on the vehicle. I am worried that the car may be taken away. Can you help? Read More »

I recently ordered a coffee table from a furniture retailer as a gift for my parent’s anniversary, and when it arrived the item was damaged. The finish wasn’t the same as the one I had seen in store. Can you help?

Consumer Returns, Consumer Rights, Consumer Spending, Damaged Goods, Faulty Goods, Featured in The Daily Record, Furniture / March 21, 2022

When you purchase goods from a trader, the Consumer Rights Act 2015 states that they should be of satisfactory quality, meaning that there should be no faults or damage and the goods should be durable. The goods should also be the same as any sample or model that you were shown, match the sellers description and …

I recently ordered a coffee table from a furniture retailer as a gift for my parent’s anniversary, and when it arrived the item was damaged. The finish wasn’t the same as the one I had seen in store. Can you help? Read More »